Skill Builder Booklets

A short, practical, 12-page booklet on the topic of Assertiveness that offers a process to help you build skills in this critical area. eResource

Price (Includes GST): $11.00

A short, practical, 12-page booklet on the topic of Change Management for personal or team development or for use in conjunction with the Change Management Storyboard. eResource.

Price (Includes GST): $11.00

A short, practical, 12-page booklet on the topic of Coaching for personal or team development or for use in conjunction with the Coaching Storyboard. This booklet aims to help people to become more effective coaches and help all would-be coaches to progressively improve their performance via a range of practical techniques. eResource.

Price (Includes GST): $11.00

This short, practical, 12-page booklet on the topic of Complaint Handling takes the view that positive complaint handling is very important and in fact, it should be seen as a positive area of key feedback from people to help make changes for the better. eResource.

Price (Includes GST): $11.00

This short, practical, 12-page booklet on the topic of Conflict Resolution explores the subject and offers a whole process to help you to build skills in this critical area. eResource.

Price (Includes GST): $11.00

A short, practical,12-page booklet on the topic of Creativity and Innovation for personal or team development or for use in conjunction with a Storyboard. eResource.

Price (Includes GST): $11.00

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